Buying

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How to input my EU VAT number?

I spent ages trying to find an answer and to contact eBay but nothing.. So public forum it is...How can I, as a buyer (either individual or company), add my VAT number so that I wont get charged VAT during checkout when I order things from outside of...

Can't Redeem Ebay Mastercard Reward Points in Ebay Checkout - Ongoing Issue

Hi everyone, I am going to keep this short and sweet, despite the process of it all being quite the opposite. I am incapable of redeeming my thousands of reward points when I go to checkout with an item on Ebay. My account on Synchrony shows that I h...

ebay International Shipping is a poor replacement for the Global Shipping Program

I'm sorry to say but the new ebay International Shipping is nothing like the old GSP.Suppose to be cheaper, I hardly see a difference.I buy from South Africa and now ebay ships to me by various random couriers and then uses my local post office to de...

Resolved! Worst buyer protection ever.

EBay has become a place of scammers and sellers that do not care if you get your item or not, EBay Customer service stinks it is the worst ever no live person to talk to no contact phone number just a useless chat bot.. I have been a member of EBay c...

NEED HELP WITH NEW WAY IN PAYMENTS

Lately they have made changes that affect me as a buyer too much, now I cannot participate in auctions and use my option to pay in 4 installments with Paypal. I would like you to explain to me if there is a way I can do it.THANK YOU IN ADVANCE.

Permanently setting you search filters

If you want to permanently set your filters to eg: lowest price and UK only then search for anything, go to filters, scroll down to customise, then set lockable filters to ON, then back arrow to previous page, go up to sort and select lowest price th...

Ebay checkout not accepting gift cards for payment

For YEARS I have been able to make purchases with gift cards on Ebay with no problem. However, all of a sudden now, I receive the message to re-enter details or use another card. That does not work. I called Ebay and they said it was not a problem on...

Warning: Illegal Items Traffiking Scam

You buy an item, often from a Chinese seller, who intentionally sends an item from one country to an deliverable address near you so that it gets bounced to a return address in another country where the item is often contraband, weapons or something ...

why I've quit buying on Ebay

Ebay used to be a great place to find parts for vehicles and watercraft, but now there are too many people who disassemble items down to screws and so forth that it's no longer worth it to even try to look. Things are listed for ridiculous prices, no...

What to do about a seller that will not reply to questions about an item they’re selling ?

I am interested in a set of dvds a person is selling and I have a question for them and have sent numerous messages and can’t get any response !How do I lodge a complaint ?

Resolved! Contacting ebay

I bought an item from a bookstore Friday here on ebay which said it would be shipped in a day. How long should I wait before contacting ebay?

eBay Customer Support won't issue a refund

Good day, Here's the situation:I ordered an item worth ~30 EUR from a German seller with ~10 EUR shipping, so totaling ~40 EUR. I am located in Latvia and I've ordered many items from German sellers before. This time the item did not arrive. I was ac...

How do I view my @members.ebay.com address?

A seller has used my anonymised "@members.ebay.com" address as my contact email for FedEx. I can't manage the FedEx booking (i.e. rearrange a delivery date) without this email address. Is there any way I can find out what it is? I understand it is un...

scammed by a seller, any way to get my money back?

Hello, i was scammed out of around $530 from a seller selling a drone. Thought it was refurbished and i was getting a good deal, turns out i was wrong and should have looked at it better. The seller sent me an empty package with nothing in it, just a...

COLLECTORS BE CAREFUL

I've come across a couple of accounts that use the same "pawn shop liquidation" scam to either steal money or collect personal information of users. From what I can tell, the scammer accounts post listings for valuable vehicles, clothing or c...