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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Items I bought that are shown as "Buy now" listings are appearing in the auctions tab

Two items I bought and already paid for are, for some reason, showing up in "Auctions" when I already paid for both items. It is showing that one of the auctions is ending in a day, and the other in 9 days, even though they are not set up as auctions...

Bidding Not Working on Wifi

I've noticed an issue with the android app on my Samsung S23 Ultra. Don't have another phone to test but I've restarted the phone several times and reinstalled the app between occurrences. So when bidding, I'll go right through to the review bid page...

Can’t send offers from eBay app after update

After the most recent iOS eBay app update, I am now unable to send offers from the app. When you try to select the item you’d like to send an offer for, the item is grayed out and it will not let you select it or send an offer for it. This applies to...

Updated app yesterday, now 2-step authentication doesn't work

This is wonderful! The app that keeps on giving, lol! Updated app yesterday, now this is what I get when I go to log in from my laptop or desktop. Yes, I can have them send me a text or email, but good Heavens. It seems like more is getting 'broken'...

Fitment for 2012 Audi S4 interior.

Hi All,I just wanted to make everyone aware that the fitment recommendations for 2012 Audi S4 are wrong. It keeps recommending parts that do not match my interior. For example, the carbon fiber overlays. The correct are flagged as Do Not Fit. Sorry I...

Info Box makes the page unusable. Seller tool. What a joke

I have the feeling no one at Ebay is actually looking at the site - so lousy. Useless, pointless. Bad.

How do i Speak to eBay Support Team?

my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.." we need you to get in touch w...

Verification via text issue

I cannot seem to verify my phone number in order to sell. It’s a uk +44 no and is 100% correct. I have tried with and without the 0 with the +44. My email is verified. And I have tried literally everything. Using the browser and app checking every te...

Bug Report: Repeating Listings

Dear eBay I’m experiencing a recurring issue with the eBay app. When browsing through listings (e.g., Pokémon cards), after scrolling through approximately 10–15 items, the same set of items repeats before moving on to the next batch. This pattern co...

eBay apps messages unable to load

When I try to open The eBay apps message tab. It tells me something went wrong Please try again later. It wants me to reload by hitting the reload, but it doesn’t do anything upon pressing it. I tried uninstalling the app, restarting my phone, and th...

Answer a question not going to the right screen

When clicking on the answer question option on an individual item in the Android app it goes back to the main active items page rather than to the individual item with the question. Is there a way to have it go to the correct individual item page?

Here's What's New shows old items

The Here's What's New on the home page on my Android phone frequently shows old items that have been resolved like offers that have been accepted or cases that are open. On this item in the screen shots I accepted the offer and shipped the item but i...

eBay app not loading messages - gives error “something went wrong”

eBay app not loading messages and gives error message “something went wrong. Please try again later.” This is occurring on my phone and my wife’s phone. I have no issues with messaging through a browser. I have tried signing out and signing in. Have ...

Size filtering unavailable in women’s clothing > jumpsuits and rompers category

When using the eBay App on an iPhone and browsing in women’s clothing > jumpsuits & rompers, there is no “size” option to filter (like there is in dresses, tops, etc) without first selecting “size type” when browsing dresses, tops, and all other item...

Bug - offer duration showed 48 hrs before submitting it, but after submit = 96 hours?

I sent an offer this evening on my phone to two watchers on an item. Prior to submitting the offer, the software said the offer would be for 48 hours. Once I hit submit, it said the offer expires in 96 hours. Maybe it multiplied the normal offer wind...