07-23-2017 11:47 PM - edited 07-23-2017 11:49 PM
Hi guys,
So recently I bought 10 64gb SD cards, and they all turned out to be fake. I told the seller, he firstly wanted me to pay return postage and lied on so many levels, too. Not a good one, in my books.
Then, he got eBay involved, but I won the case and they provided a label. It's worth a good 100 pounds, btw. So I sent the cards back, with the eBay label, but I did not get a message like 'track your return', and when I go on the case, it's still showing as I have not even sent it yet. In a day or two, the return will close automatically and I will lose that money, even though I returned it. Please, someone help!
Thank you!
07-24-2017 12:08 AM
How did they ship? 100 pounds is too much for Priority. If you have the tracking number I would go to the po you shipped it from and see if they can locate it.
07-24-2017 12:13 AM
I used the label eBay gave me, which I think is RM 48hrs. I will have a look into it, thank you.
07-24-2017 12:30 AM
What does RM say at their website about your return tracking number?
After you print the eBay return label --
you may still need to click the Add your tracking details button:You know you're on the US boards, right?
07-24-2017 01:12 AM
@the_fancy_fox wrote:How did they ship? 100 pounds is too much for Priority. If you have the tracking number I would go to the po you shipped it from and see if they can locate it.
He is referring to the amount of money he paid for the cards. UK.
07-24-2017 01:18 AM
He is talking British monetary pounds not 100# weight.
07-24-2017 06:03 AM
07-24-2017 07:24 AM
@techtrends_uk wrote:I used the label eBay gave me, which I think is RM 48hrs.
Jun 7, 2017 - Royal Mail Tracked 24 and 48 are parcel services you and your customers can trust. Not only will you always know where your parcels are,
07-24-2017 10:55 AM
07-24-2017 03:20 PM
@midohioimports wrote:
@the_fancy_fox wrote:How did they ship? 100 pounds is too much for Priority. If you have the tracking number I would go to the po you shipped it from and see if they can locate it.
He is referring to the amount of money he paid for the cards. UK.
Lol, missed that. Regardless, hes going to have to talk to his mail service to find out what happened.
07-26-2017 08:12 PM
07-27-2017 10:39 AM
@ooak-tammy wrote:
If the seller doesn't refund you, you need to open a case on Paypal, if that doesn't work, you need to contact your debit/credit card and initiate a chargeback. Explain how you've already returned the item.
Your credit card should be on your side.
Actually no. It's an eBay issued label so without proof of delivery OP is not liable (and Trinton has confirmed this before) and can still get a refund through eBay. And without proof of delivery, he would lose a PayPal case.