PACKAGE TRACKING STATES DELIVERED BUYER STATES NO PACKAGE CAME

[bettimoor-0]

I just received a message from a buyer that the item I shipped to them is not in their mailbox even though they got a message that it was delivered. They want me to find it, I politely stated that maybe they should ask their neighbors and even consider going to the local Post Office to see if they still have it. I have checked on my end and everything is good, I did put the correct address on the package. 

What should I do from here?

[rfmtm]

Nothing you can do.  Tell buyer the following:

If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.

If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller.

If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.