10-03-2017 11:49 AM
So I bought a toy on ebay and it's missing pieces, not as described in the seller's descriptions. Even with the partial refund, the toy is useless without the additional pieces.
If I decline the seller's partial refund, can I still return this for a full refund?
10-03-2017 12:06 PM - edited 10-03-2017 12:10 PM
Yes, you can --
when you decline, the seller can make another choice by the deadline --
return for refund, refund without return, or escalate --
then eBay may decide to force a refund without requiring a return.