cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FedEx Ground not coming up as an option

I can't understand why FedEx Ground service is not coming up as a shipping option when I go to select and print a label. The other FedEx options are there. But Ground is not highlighted. It says in "light print" Buyers address can not be confirmed.  It does it with every item I sell.  Again all other shipping options are available. Just not Ground.  Anyone else have the same problem? Thanks for any help.

 

 

 

Message 1 of 4
latest reply
3 REPLIES 3

FedEx Ground not coming up as an option

FedEx Ground is for Commercial addresses.  It is not available for residential addresses.  

 

FedEx Home is a similar service, but for residential addresses. 

 

You should see FedEx Home as a choice unless your address is a PO Box.  

Message 2 of 4
latest reply

FedEx Ground not coming up as an option

Consider yourself lucky...

Message 3 of 4
latest reply

FedEx Ground not coming up as an option

As a side note. I looked at one of the OPs listings and saw there were 2 choices under shipping, free USPS priority and local pickup. While I might not care if item shipped with a different carrier than what the listing shows, as long as it gets to me in the time shown on the listing, some might. 

Message 4 of 4
latest reply