11-06-2019 06:31 PM
I bought something from a seller who offers 30 day returns (it says "seller pays return shipping"). I was going to press the "Return this item" button next to the item, but wasn't sure if that will open a case. Would that automatically generate a return label since the seller already offers returns, or are you supposed to contact them directly and they manually send you a return label?
Thanks!
(sorry if this is already detailed somewhere, I looked around but couldn't seem to find anything).
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11-06-2019 06:46 PM
YES! IF the listing has "free returns" and it is less than 30-days since the date the tracking shows it was delivered then you can return. Hit the return item button and a prepaid return label should be generated and sent to you. Print it out, make sure the packaging of the return box is adequate, apply label and ship.
Note there is a time frame to get an 'acceptance scan' by the shipping company, so be aware of that and don't miss the deadline.
11-06-2019 06:46 PM
YES! IF the listing has "free returns" and it is less than 30-days since the date the tracking shows it was delivered then you can return. Hit the return item button and a prepaid return label should be generated and sent to you. Print it out, make sure the packaging of the return box is adequate, apply label and ship.
Note there is a time frame to get an 'acceptance scan' by the shipping company, so be aware of that and don't miss the deadline.
11-06-2019 07:32 PM
Awesome thank you!