Shipping

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Buyer address change

My buyer changed her address long before she made a purchase from me. She was able to see the change on her end but the shipping label reflected her old address. I shipped the item via ebay usps unaware that the address was incorrect and of course it...

Reshipper is Portland

Someone bought a sports card from me. I only have 35 transactions, so I wasn't aware of re-shippers. I sent the package to Portland on April 29. It got to Portland May 3. Then the tracking said forwarding to next location for 3 days until May 6. Stil...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

Fedex overcharge on label AGAIN!!!

There was a two week period in April where sellers using Fedex effectively were getting cost adjustments that virtually doubled their shipping charges. Each time a corrected adjustment was made days later. Today I received another of these overcharge...

eBay Standard Envelope, the Current State of USPS, & the Current State of AI

I'd like to start a conversation surrounding a very easy implementation that would save small business owners / solopreneurs invaluable time and money, that I would think eBay would be in support of, as an enablement tool.It's great that they worked ...

FedEx overcharges.

As I write this there are 4 complaints on the first page about FedEx charge backs (out of 15 - that’s 25%) Guy walks into a doctor’s office, raises his arm over his head and says “Doc it hurts when I do this”. So the doctor says “Then don’t do that” ...

International shipping

I have someone that is asking for first class international large envelope. My concern is tracking is going to be similar to PWE and not really update. If I choose that option, can I upgrade shipping to ground so just pay the difference? I know I can...

Shipping Label printer

Hi I want to start selling. Can anyone recommend a label printer compatible with eBay? Thanks doublelman

Missing tracking and payments on hold

First of all, it's absolutely ridiculous that ebay holds payments on my account that has been active for +11 years, with more than 400 transactions. I'm not very active selling, but very active buying. Recently started selling again, but still, I'm n...

USPS news that may help IMPROVE their Services. PAUSING some Changes.

Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...

Resolved! What's wrong with Fedex?Cost adjustment

Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...

FedEx over charging re-billing

I have three shipping issues right now that all come back to Fed Ex overcharging for freight by using false info on their end. One being a set of floormats that weighed 3lbs, another being a box that weighed 12lbs. On both occasions they upped the we...

Offering combined shipping on paid items.

How do I combine shipping in Seller Hub? I’m trying to combine 2 items that have been paid for.I was following this instruction that I saw in an earlier post:* * *Go to seller hub -> orders awaiting shipment. Then check the boxes next to the two item...

Discounted Shipping Rates

Hello Sellers--- I opted out of using Discounted Shipping Rates for my sales. Ebay used discounted rate on my recent sale even after I opted out !. How can I insure that my sales use regular shipping rates ?

Shipping Cost Advertising is Misleading

This may have been discussed before, I apologize in advance-eBay advertises reduced shipping costs if you purchase the labels through them. Great-you save money. BUT...the final value fee percentage is inclusive of the full shipping cost, thus negati...