Supposedly, sellers can file a damage claim USPS through pull down menu under shipping labels?

[my_boston_baked_beans]

Supposedly, sellers can file a damage claim (Managed Payments) for USPS through pull down menu under shipping labels?

However, when I use the pull down menu next to the tracking# in shipping labels the menu does not include that option. I only get print another label or print packing slip.

I shipped USPS Priority arrived 6/17 damaged

Any suggestions ??

[rebell45]

Go to the source: https://www.usps.com/help/claims.htm

[Anonymous]

If you are referring to these instructions, you can tell that they are clearly outdated and meant for "pre-seller hub"

Shipping labels isn't even in the Sell section anymore, it's under Orders

1. Go to My eBay > Activity > Sell.
2. In the Sell section, click Shipping labels.
3. Find the shipping label for the item.
4. In the More Actions drop-down menu, select Create Claim.
5. Follow the on-screen instructions.