@slippinjimmywrote:
In the instructions Stamp.com gives for filing a claim is indicates "Attach a copy of a letter from the package recipient confirming the loss or damage you are claiming."
I think it safe to assume that a printed copy of an email = "a letter".
Especially when Stamps support has told you this.
I have no idea how many packages you lose but it would have to be a very high amount to make insurance worthwhile given the relatively low value of your items.
Yea I would think a copy of an email or ebay message would qualify as a "letter", but I'm wondering if the "letter" clearly has to state the buyer's name, address, item, value, etc... or if it can just be a simple member to member message saying "hey I didn't get it yet". The Stamps guy said the claim get's forwarded to a 3rd party who processes the claims, so I was hesitant to whole heartedly believe him (much like info given from ebay support).
For me, insurance is solely for all my international shipments that don't have DELCON. A good number of those end up filing INRs for me.
