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Returning an item for silly reasons do you refund them shipping cost?

What do sellers do if a buyer returns an item for a silly reason or not true, do you refund them there shipping cost? I sell mostly clothes and sometimes buyers will return because it doesn't fit, color etc. Sometime for reasons that are not true. How do other sellers respond to my issue with the shipping cost. Do you not refund them the shipping?

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Returning an item for silly reasons do you refund them shipping cost?

@eppie12 

 

It depends on what type of return they file.

If it's a remorse return, you can deduct the original shipping, if the buyer paid it.

If they file an INAD, they get a full refund.

Have a great day.
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