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Payment Dispute for Local Pickup

Hello Everyone! i have sold few items with Local Pickup option, it has been week already, now i got message from ebay "Buyer Filled Dispute they did not recognize transaction" and Ebay requests that I provide them some documents; could you please advise which documents are required? I only have 6 Num-Pickup codes noted. Is it proper to create a packing slip or something else and include it in my notes, or is there another method? Furthermore, what chance is it that I lost my money?  Please Help ! 

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Payment Dispute for Local Pickup

The code is the evidence you need to prove that the item was picked up, you should qualify for Seller Protection.

 

 

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