Selling

Forum Posts

Sorted by:

Return for Replacement?

I have my listings set up so that when I get a return, I issue a refund, rather than offer return OR replacement. This is because 99% of my listings are singles. I have a buyer who received the wrong color of an item. (The item was in a sealed box an...

eBay won’t pay even though item is delivered

I sent an item to a buyer using an eBay label, the scan stayed at out for delivery for days . I contacted the buyer and he said he received the item and he’s happy with it.however the item couldn’t have been scanned and it still has out for delivery ...

A coupon was added without my consent.. what to do?

Good Morning,I listed an item today and when I viewed it, I noticed that a coupon had been attached to it.--it was for 15% off with a name (klarnaus) I didn't recognize.--it didn't have that string of numbers and letters but was a name--it also was o...

I never believed in ghost listings, but I just experienced my first one!

I don't believe in ghosts or ghost listings.I always think it has to be human error.Well I just experience my first ghost listing.Item #196988208224 Kawasaki carburetor.I only had one of these.I listed it and it sold on 5-14-25Over the weekend I came...

Negative Feedback because buyer bought something they didn't want....

By far one of the most comical negs I have had. Today I get a random message from a buyer: "You are a deceiver and a thief they go hand and hand don’t ever expect me to fall for that again or to buy from you again. You should not be in Ebay. You’re n...

Resolved! Scam? How to respond if not?

I have a notebook of vintage post cards that I have had listed for a while with lots of interest. I received this message today from someone who says the collection had been stolen from them. I don’t know if this is a scam or not but I really don’t k...

Very Disappointed – Buyer Ignored Parcel Twice, eBay Still Refunded

I want to share a frustrating experience I had as a seller with a recent international transaction.I shipped a rare, costly, vintage fragile computer item on February 21. It reached the buyer’s customs on March 3. After a day or two I sent five eBay ...

Resolved! Goofy Lil' Return

Actually this is a two-parter, but neither one of grave consequence; I'm just curious about a couple lil' things. 1. Anyone ever see a return with 2 different reasons for returning? I just got this item back and when the buyer first initiated it, I n...

Assistance Needed: Decline in Sales Despite Active Campaigns

Hi,I’ve been selling comforter sets on eBay for the past few years and have been actively running both PPC and PPS campaigns. However, over the past several weeks, I’ve noticed a significant drop — or complete halt — in orders, despite the campaigns ...

eBay charges us fees that they shouldn't!

I've been an eBay seller for 26 years; yesterday I found a problem with my selling fees charged by eBay that should NOT be occurring! Sunday I sold a book for $51.00 and my buyer sked me to cancel the purchase so I did. The very next day the exact sa...

"I've been an eBayer for 20 years" posts

There seems to have been an uptick in posts from supposed long time ebay users expressing dismay, surprise, outrage, etc at something or other. Maybe it's fees on shipping/tax, tax on shipping, wanting to cancel orders, not knowing how to handle retu...

payment dispute : buyer did not recognize the transactio

Hello everyone,I need some guidance on how to challenge a payment dispute that a buyer recently opened. The reason stated is "buyer did not recognize the transaction."Here are the key details:I shipped the item on time with USPS, and the tracking num...

High percentage promotions

Is there any benefit to promoting listings at a high level? I've seen posts about this and conclusion seems to be that it's worthless? Is the strategy to hope someone makes a mistake on the decimal point? Any success stories from anyone promoting at ...

Package was sent out of country

I sold an item and the ebay tracking shows it went from Texas to CATANO, PR instead of Florida. I have been trying to get in touch with someone at ebay to ask about this or get some kind of USPS tracking number so I can reach out to them. The ebay st...

Why does eBay suggest Offers to potential buyers who just looked at your listing

I’ve never understood why eBay suggests we send a seller offer to someone who just looked at your listing vs watched it. You’d think eBay would suggest we make offers to the folks watching an item but that’s not the case. The reason I think it’s caty...