I just noticed the selling price for an item I sold today was less than what it should have been. I spoke with eBay to find out why and was told because I accepted an offer for that amount. I don't remember accepting an offer so I asked where I could go on the site to see this offer. While waiting approx. 15 minutes on hold for that answer, I clicked on a few of my sold items where I did accept an offer. Then I clicked on View Purchase History and I could see the offer that either myself or the buyer accepted. The item that I supposedly accepted an offer on didn't show any when I clicked View Purchase History.
When the eBay employee came back on the line, I was transferred to someone else that gave me an answer that did Not pertain to the item in question at all. I explained everything again followed by 5-10 minutes on hold and then was told I was automatically enrolled in a new update without my knowledge that automatically accepts any offer amount on all my items. After asking them, they said I was Not notified of this in any way nor was there anywhere on the site mentioning anything about this new auto offer accept. I do allow offers to be made on my items and I don't have auto accept or auto decline turned on and I double checked to confirm.
I'm not perfect and I don't know everything. Sometimes I make mistakes and sometimes I'm wrong.
If I'm missing something here, please let me know.
I'm having a hard time accepting that a company would actually go this low and do something like this.
