If Sale can be canceled by Seller

[betterpricestore]

If we cancel the sale would buyer have chance to give negative review or buyer has no option to do that since sale got canceled 

[threelittlelambs]

My understanding from recent posts is that if you cancel at the buyers request they can still leave feedback, which I think is ridiculous.

[itsjustasprain]

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@betterpricestore wrote:

If we cancel the sale would buyer have chance to give negative review or buyer has no option to do that since sale got canceled 

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For what reason is this cancel occurring? Did the buyer request it? Have they not paid within 4 days?

[wichos · Accepted solution]

The buyer can still leave feedback even if the sale gets canceled, is best to message the customer on why the order got canceled to avoid negative feedback. 

[maxine*j]

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@betterpricestore wrote:

If we cancel the sale would buyer have chance to give negative review or buyer has no option to do that since sale got canceled 

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Why do you intend to cancel the sale?   Did the buyer not pay?  Is the item out of stock?  Did the buyer request the cancellation?

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[katzrul15]

If Seller initiates the "cancel", Buyers can leave feedback, even when requested by the Buyer.

If this sale cancels due to non-payment after 4 days (set in your NPB settings), e-Bay will remove any FB left.

You will need to choose a reason to cancel.  Anything related to OOS will ding your metrics in a mean way.

Good luck!