mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@modulok! wrote:30 days, buyer pays return shipping, no restocking fees. Maybe I should just go with the free returns since my return rate is essentially zero. Are you doing free returns (if you don't mind me asking - if you do mind then you don't need to answer)?
I think you can just keep that same return policy once the new policies go into affect, isn't that one of the choices?
Also, I have not decided yet what to do. Still trying to weigh the options. I'm not going to resume selling for about another month since I have some other things going on this summer before I can get back to it, so I still have some more time to consider which option will be best for me (or so I think). 
@modulok! wrote:Because I am known for having the world's worst luck. Also, when free returns become the norm around here, I think that if you don't do free returns then the false SNADs will also become the norm. I'm probably confused though.
It has been my experience that such thinking only leads to self fulfilling prophecies. There is really solid proof that positive thinking is a good thing and can really make a difference. While negative thinking can frequently bring on negative things. Your choice of course.
@labs118 wrote:I am not going to offer free returns
This doesn't mean I will fall from TRS to above standard to below standard .
You should not feel forced into free returns
Not sure if you have a high return category of selling as you are using a posting ID
I am staying as is 30 days buyer pays return unless they file a Snad then I will deal with it.
Not going through life in ebay fear
Well said. I to will not be doing Free Returns on any of my fragrance listings. I may try it on some of my craft stuff, but maybe not. I do not like the program, so I am willing to do without the TRS discount.
@nobody*s_perfect wrote:
@slippinjimmy wrote:
... The ONLY way to be charged the extra fee rate is if you fall to Below Standard because you have multiple defects for unresolved cases or Seller initiated cancellations (Out of stock)....I think that's what the OP was thinking about: Defect points from fake SNAD cases. But as you noted, you only get a defect point if the case is unresolved, i.e., the seller doesn't respond and the buyer asks eBay to intervene.
When the defect-point system was first introduced, sellers DID get a defect point when a case was filed; even eBay could see that was a disaster.
True, but this changes in Sept. The mere fact that a buyer opens a request for return will be held against us. I have not gotten clarification on this point yet, but it appears that all types will be held against us. BR, INR or SNAD. But my questions on this never were completely answered by a board CSR, so I'm guessing I will have to wait until Wednesday for an answer from the Weekly Chat. Well that is if they have one for general topics, as we have been 3 weeks without one.
