Encountering a new bait and switch

[tombruner]

Okay, second time in a few weeks where I purchased an item. Then a few days later, I get a message that there is an issue with the item, but they'll send me a smaller or lesser unit.

Is this a new thing or just new for me?

[castlemagicmemories]

I've never had that happen.   Where are you buying from; are these US sellers or...?

[tombruner]

Listed as US sellers but obviously Chinese. You can tell from the overly polite broken English.

[myboardid]

So you say "no, ship the item I paid for" .   When it doesn't show up by the latest estimated date, you file an Item Not Received complaint & ask eBay to step in as soon as you are allowed.  

I something shows up but is not what you bought, file a Not As Described complaint and insist on a return label.  If you don't get one, again ask eBay to step in ASAP. 

[tracdea1]

Read eBay's MBG.

[18704d]

"Then a few days later, I get a message that there is an issue with the item, but they'll send me a smaller or lesser unit.

Is this a new thing or just new for me?"

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Sounds like they are out-of-stock on the item you bought

and are trying to avoid that defect?

?

Lynn

[castlemagicmemories]

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@tombruner wrote:

Listed as US sellers but obviously Chinese. You can tell from the overly polite broken English.

---

You just confirmed what I was thinking, and that doesn't surprise me.  

[castlemagicmemories]

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@myboardid wrote:

So you say "no, ship the item I paid for" .   When it doesn't show up by the latest estimated date, you file an Item Not Received complaint & ask eBay to step in as soon as you are allowed.  

I something shows up but is not what you bought, file a Not As Described complaint and insist on a return label.  If you don't get one, again ask eBay to step in ASAP. 

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That's what I would do.  I want what I bought, not something else.

It just doesn't work that way!

[castlemagicmemories]

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@18704d wrote:

"Then a few days later, I get a message that there is an issue with the item, but they'll send me a smaller or lesser unit.

Is this a new thing or just new for me?"

-----------

Sounds like they are out-of-stock on the item you bought

and are trying to avoid that defect?

?

Lynn

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Maybe, maybe not.

[penguins_dont_fly]

"Dear Seller:

Please ship the exact item that I ordered and paid for. If you are unable to do so, you are expected to cancel the order as "Out of Stock" or "Mistake in Listing" as I am not the one requesting to cancel the order. Thank You"

[bigdeals.etc]

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@tombruner wrote:

Okay, second time in a few weeks where I purchased an item. Then a few days later, I get a message that there is an issue with the item, but they'll send me a smaller or lesser unit.

Is this a new thing or just new for me?

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Hahaha. The seller actually tells you they will send you a "smaller or lesser unit"? Or you received the replacement already and find out it's smaller or lesser?

If it's the former, then that seller isn't really bright. Wouldn't you want to replace with an equivalent or higher in a case like this? But then again, my question is really beside the point huh. I'm just in awe sometimes at the mindset of some of these ebay members.

[nkpina2014]

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@tombruner wrote:

Okay, second time in a few weeks where I purchased an item. Then a few days later, I get a message that there is an issue with the item, but they'll send me a smaller or lesser unit.

Is this a new thing or just new for me?

---

I've had listings where I made a mistake in the listing description or title and catch it prior to shipping. I let the buyer know of what the proper item description is, then ask if they want to proceed or cancel the transaction knowing the full information. But that's happened maybe twice in as many years.