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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

    I have uploaded thousands of pictures (JPGs) from my old Iphone 6S to my mac mini and then to ebay. I got the new phone a week or so ago and about 2 out of 10 photos is corrupted once it gets into a listing draft. The pics are fine while on the Mac.   I realize I am not useing the latest update for the mac buy why would this happen?

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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

@tobiasness 

 

Your new phone might save as HEIC, whereas the old phone saved JPG. Try to set your phone to export JPG instead of HEIC and be sure to select a smaller image size. You won't need anything larger than a 4MP image size for eBay (roughly 2400 x 1800 ). eBay has recently added HEIC to the formats it understands, but it may not be 100% compatible.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.

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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

Delete the affected pics off your listings and try to reload them.  It may have been something that happened during the original upload process.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

Also try another browser.  If you're using Safari, try downloading Chrome or Firefox, and see if the same thing happens there.

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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

@tobiasness 

 

Your new phone might save as HEIC, whereas the old phone saved JPG. Try to set your phone to export JPG instead of HEIC and be sure to select a smaller image size. You won't need anything larger than a 4MP image size for eBay (roughly 2400 x 1800 ). eBay has recently added HEIC to the formats it understands, but it may not be 100% compatible.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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Some photos corrupted when uploaded from new Iphone 13 to Mac Mini Big sure 11.7.4 then to Ebay

Yes thank you, I finally figured it out. Oddly only a few were not automaticaly converted to JPEg, and I have to use a cable to do it. After a week or two all the photos were converted automatically, I guess the new phone had to get used to it!

  Toby

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