NEED TO SPEAK WITH SOMEONE

[kuul_kreations]

IS THERE A PHONE NUMBER

[shipscript]

As ebay reports here, you can no longer directly phone customer support.

https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379

But, if you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option instead.)

1. On the eBay Help page, type a few words about the problem.
2. Find a topic that is somewhat related to your issue.
3. Scroll down to the bottom of that page.
4. You my see the "Have us call you" option.
5. If not, click the automated chat option.
6. When automated chat opens, scroll down to the bottom and look for "Contact an Agent".
7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
8. Click the agent option, and choose the "Have us call you" option.
9. If your phone has a call blocking feature, be sure to turn it off to receive a callback.

[rgmjm41]

i received an item is damaged and is not what i wanted how do I return , order 327-10577-02243 

[shipscript]

@rgmjm41 

If you received a damaged item, open a return request in your Purchase History. Select the reason "arrived damaged".  Add a photo of the damaged item and a description of the problem. The seller will have three days to send a return label.

Instructions are here, and you can also open the return from this help page:

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...  

If you are having problems starting the return, scroll to the bottom of that page, click the "Contact us" button and type "agent" into the chat that opens. If you are not given the option to type into the chat, then click the "more options" link within chat until you find the "agent" option.