06-23-2017 10:59 PM
Hi
I am an Australian eBay seller.
We have been advised to update MPN, UPC, Brand
Have been trying all week
I downloaded a file thru file exchange active listings called "add unique identifiers"
Updated the data on the file
Uploaded the CSV file with 45000 listings
Result was "SUCCESS"
When randomly checking the data on the listings hasnt changed
Under "review all revisions" the "revised information" result shows I changed the "Postage Terms'
I didnt change Postage terms
Any ideas to as to why?
06-24-2017 03:54 AM
By "SUCCESS", do you mean the upload was a success, or did you download, and look at the upload results file?
Using the upload process is a two step process. Upload, then you need to examine (download and view) the upload results file to see if the individual actions, in the file, were successful.
Go to the Upload Results page - http://bulksell.ebay.com/ws/eBayISAPI.dll?FileExchangeUploadResults&ssPageName=STRK:ME:LNLK
Now click on the link on the far right to download the report. Once downloaded, click on the file, in your download directory, to view in your default spreadsheet. On large files, instead of paging through the entire file, I "Sort" the Status column. That will bring all "Failures" to the top of the file for examination. Note that that also sorts "Warnings" to the end if the file. Warnings can be just as important as failures , in some cases.
I have noticed some occasions were a Success, did not actually cause an update to the field in question. Repeated updates eventually did. I have not noticed this on the product identifiers.
The eBay associates who monitor this board, may not answer for the weekend, although they may, late Sunday (US Pacific time).
You might send an email, from your registered email address, to turbodata@ebay.com. Include your userid, the job reference number, and a description of the issue. I do not know if that email account is monitored on weekends.
06-24-2017 06:11 PM
Thanks dollybeauty for the reply. "SUCCESS" was on the download report from the results page
I wrote down 4 item numbers yesterday to check today, thought maybe due to the size of the file it may take a while to update:
All 4 said success - see attached JPG called "UPLOAD"
301874974894 MPN = uploaded, Brand = no, UPC = uploaded
301909153050 MPN = no, Brand = no, UPC = uploaded
291732460821 MPN = no, Brand = no, UPC = uploaded
301859357401 MPN = uploaded, Brand = no, UPC = uploaded
I am using the file downloaded from http://k2b-bulk.ebay.com.au/ws/eBayISAPI.dll?SMDownloadRequest
Active/fileexchange/adduniqueidentifiers (UPC/EAN/ISBN/Brand/MPN)
When you check each item number, under "view all revisions", the revised information field is 'POSTAGE TERMS"
Today I created an upload sheet (see upload V1 JPG) with the 4 items numbers above. Uploaded, all said "SUCCESS"
checked all 4 and same issue as before, nothing changed. I have attached this sheet.
When you check each item number, under "view all revisions", the revised information field is again 'POSTAGE TERMS"
I will send turbodata@ebay.com an email
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