Changing Handling Time on Listings While Away

[sherylh805]

I'm going to be away for ten days, and need to change my handling time. I keep reading how to do a bulk edit and update it there, but here are the only options in my drop-down box:

PRICING

Auto relist

Available quantity

Buy It Now price

Charity

Duration

Offers

Reserve price

Starting price

DELIVERY

Package details

Shipping policy

LISTING DETAIL

Category

Condition

Custom label (SKU)

Item description

Item specifics

Title and subtitle

PREFERENCES

Item location

Return policy

Payment policy

SELL IT FASTER

Listing upgrades

Promoted listings

Volume pricing

Suggestions?

[myfrugalboutique]

Do you have a store? Just set up time away.

[buyselljack2016]

@sherylh805 

Time away should automatically adjust the handling time.

I know it does for me.

I only do BIN listings.

I hide my listings. I do not sell when on time away, as there will always be the numpty that still expects their item to arrive in 2 days.

[myfrugalboutique]

I have never had a grumpy customer with time away. It is very clear where it states you are away. Also I set my messages with an auto response and check my email daily. 

[buyselljack2016]

@sherylh805 

but if you desire to do so

seller hub  active listings checkmark all >

click edit>

Click edit selected>

Page opens select all>

Click bulk edit>

Little window opens>

scroll down to Delivery>

click on handling time>

set desired days>

note............  if time away changes the handling time, then this will likely add on to that

[klhmdg]

@sherylh805  you dont need to bulk edit.

The option for Time Away covers all listings.

[buyselljack2016]

You are among the chosen to be blessed with the avoidance of a numpty buyer 😁

Most read and retain.  Some don't 😊

[myfrugalboutique]

Seriously never a problem, and we do go on vacation several times a year.

[sherylh805]

Thank you @buyselljack2016 - but my "DELIVERY" tab only offers the following two options - therein lies my issue:

DELIVERY

Package details

Shipping policy

And yes, I do have a store but was hoping to avoid using time away as I already struggle with sales (willing to risk the Numpty buyer). I may end up having to use that function anyway if I have no option to update handling time in bulk.

[krazzykats]

Time Away | eBay

[shipscript]

@sherylh805 

Follow the instructions shown by @krazzykats 

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137

For the long-timers offering advice:

• Sellers no longer need a store to set up "Time Away". The feature is available to all sellers.
• Sellers do not need to change handling time.
• The "Time Away" feature automatically adds more handling time to both Fixed-Price listings and Auctions.
• "Time Away" will not adjust handling time for these types of transactions:
  • Second Chance Offers.
  • Auto-accepted offers.
  • Pending counter-offers.
  • Seller initiated offers accepted during Time Away.
  • Items with local pickup or in-store pickup as the shipping option.
  • Digital items.
  • Athletic shoes eligible for Authenticity Guarantee.
• A banner will display on listings and in the shopping cart.

[sherylh805]

Thank you - I did see that content. Can you please define what constitutes, "Auto-accepted offers?"

[shipscript]

@sherylh805 

An auto-accepted offer is when you set the minimum offer amount that eBay will accept on your behalf.  So, above that amount, eBay will just accept the offer the buyer makes. You can also set  lower limit that eBay will reject on your behalf when the offer is below that limit.

More here:

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144#section...

[buyselljack2016]

OK, strange.

When I go to bulk edit I get these choices when I scroll down to Delivery.

 

[sherylh805]

I don't have that. I notice a lot of things I don't have, that YouTubers and others instruct us to click on, and clearly they are there on their screens but not on mine.