02-21-2023 07:08 PM
I started a campaign around 5pm today. It showed as active on my campaigns chart but when I tried to start a second campaign about an hour later, the listings from the first campaign were still "processing."
I tried to launch a second campaign about three hours later, and it was still stuck into the first campaign processing.
I already posted in Technical Issues but I thought it might be a good idea to post in Sellers Tools as well.
02-22-2023 10:21 AM
As of Wednesday morning, still same situation. Promoted listings are not launching and listings are stuck in "processing".
I tried to launch 2 campaigns yesterday. First one with 34 listings - stuck in "processing". Second one with 371 listings - did not load.
Early this morning, I canceled the small campaign which showed as "active" on the chart with zero impressions. I waited a little and tried to launch it again. I was able to "launch" but then again it got stuck into "processing".
Then the second campaign with 371 listing started to show up but got stuck around 80 listings "processing".
I recently checked (early afternoon) and nothing changed... still "processing" with zero impressions.
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: