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returns

I have been trying to return a defective product. I contacted the seller and he said it would be $130 to ship it back. I tried to contact ebay to help but can't seem to get a response. Does anyone know of a number to call to get in contact with a person. Any help would be appreciated. 

Message 1 of 7
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6 REPLIES 6

returns

You need to open a 'not as described " return claim with eBay 

No need to contact anyone directly everything is automated  

Message 2 of 7
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returns

@billkb71 

 

No need to call anyone, just use the MBG.

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
Message 3 of 7
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returns

Thank you so much, did all of that with no answer.  Called ebay and it was taken care of in a matter of minutes.

Message 4 of 7
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returns

Really?  What number did you call, please?  Thank you.

Message 5 of 7
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returns


@billkb71 wrote:

Thank you so much, did all of that with no answer.  Called ebay and it was taken care of in a matter of minutes.


 

Ebay doesn't have a phone number you can call.

Where did you find the phone number?

Have a great day.
Message 6 of 7
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returns

Called??

If you did you most likly have been  SCAMMED.

Were did you find this number you called?

Message 7 of 7
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