Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Business Policies affecting Shipping

The 3 dot drop section to choose my shipping has too many choices that don't fit my listings. Way back before "calculated" shipping was offered the choices made sense. I have spent weeks trying to find where to manage these settings and change them. ...

Dear eBay, please stop insulting your best sellers!

It's insane, how can be a late delivery by USPS the seller's fault? Fix that idiotic rule!

Can a seller increase their shipping fees after I request an invoice for multiple items?

I purchased 2 items from a seller, one with a $3 shipping cost and one with a $4 shipping cost. I asked for a combined invoice as sellers usually offer some sort of shipping discount when items are bought together. Instead, I got an invoice back with...

Accidently printed two shipping labels and used only one but was charged for both

Sold item, but somehow TWO shipping lables were marked as printed up although my printer only printed one and I only used one, but now eBay has charged me for both. How do I remedy this to get reimbursed for the 90 dollar shipping label that I didn't...

Shipping profile won't change

I have been trying to change my shipping profile for my listings. I have done this through bulk changes, individual listings and business settings. When I look at my listings, the profiles have changed however when I look at my listings on eBay, the ...

Resolved! eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

International hub processing time?

I'm a buyer, the item I bought was sent through eBay international shipping. It arrived at the international hub on Feb 6 and the last status is "Delivered, left with inidividual" in Glendale Heights, and there has been no updates ever since.Is it no...

UPS & FED EX RATES

Be very careful on UPS and FED EX rates mine just DOUBLED since last month on the same size and weight packages.shipped reno to east coast in april for 1/2 of todays rate from Reno to So Dakota.There IS no rational explanation..

Buyer provided tracking doesn't match my shipping details

I Just bought a Nintendo and the buyer is already shady been 24 hours seller hasn't been responding. The seller provided shipping info and then didn't respond. The shipping number from DHL when I asked an executive about it they said it doesn't match...

Resolved! I'm being charged by USPS for voided shipping label dating from December 2023?!?!?

This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...

How Do I Combine Shipping - I am a Seller

I am a Seller and have not sold multiple items in several years. I used to be able to group together items and send an invoice to the buyer. I have multiple auctions ending on Sunday and would like to combine the shipping where appropriate. I cannot ...

eBay purchased shipping problem

I sold 2 items. I purchased priority shipping through eBay and dropped them off at the Post Office on May 2nd and they gave me a receipt. Then Saturday both packages showed up in MY mail box. They had a note attached saying I need to bring proof of p...

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Shipping To PO Boxes, APO, & U.S. Protectorates.......

Hi Everyone. Was wanting sellers opinions & experiences on shipping to PO Boxes, Military Posts & US Protectorates. In the past, I have sold a few things to Puerto Rico & to P.O. Boxes. I didn't have any problems then. It has been over 5 years. I do ...