Hi,
I'm unable to access the Seller Hub via Multi-User Sign-in for an account I do business with.
I'm greeted with the error message at this endpoint: https://ebay.com/actexp/error/ERROR
"Something went wrong. We're sorry. Please try again later."
This occurs after I sign-in using the Google Workspace account I've been granted permissions to access this account with. I tried this on multiple devices and networks and received the same error message.
I believe it is a technical issue with OAuth for accounts signing in using a Google account.
The steps I take to sign into the Multi-User account is the following:
In the top right corner of the desktop view of ebay I select Summary-> Account-> under Account Preferences I select 'Permissions' and under the action tab in the Account Access window I select 'Go to Seller Hub'. After signing into the Google Account I'm greeted with the "Something went wrong. We're sorry. Please try again later."
Appreciate any help on this issue, thank you.
