eBay

w45thst · ‎08-30-2022

Advanced Search 'Exclude words' field not working properly.

This advanced search works properly:

lemieux -claude -jocelyn -real -richard -rich -yvon -brendan -jonathan

(all words entered in keyword field).

This advanced search does not work properly (returns 'no exact matches found'):

in keyword search field:

lemieux

in exclude field:

claude jocelyn real richard rich yvon brendan jonathan

eburtonlab · ‎08-30-2022

devon@ebay

It appears that the excluded keyword field on the Advanced Search page only applies a minus sign to the first term, and any terms after that are included rather than excluded.

So a general search of the following begun on a non-Advanced Search page:

one -two -three -four

when run through the Advanced Search page by using the Advanced link from the search results page, and then run using the search button on the Advanced Search page, winds up searching for the following:

one -two three four

In addition to that, currently any search by store name on the Advanced Search page for me turns up no results.

momdadsstash · ‎08-30-2022

Couple of times I tried using Advanced to exclude ONE term, all I got was listings FOR that word.

devon@ebay · ‎08-30-2022

@eburtonlab wrote:

devon@ebay

It appears that the excluded keyword field on the Advanced Search page only applies a minus sign to the first term, and any terms after that are included rather than excluded.

So a general search of the following begun on a non-Advanced Search page:
one -two -three -four
when run through the Advanced Search page by using the Advanced link from the search results page, and then run using the search button on the Advanced Search page, winds up searching for the following:
one -two three four
In addition to that, currently any search by store name on the Advanced Search page for me turns up no results.

Hey @eburtonlab! I will be sure to share this with our Search Team. If they are needing any more examples of this I will be sure to reach back out!

Devon,

eburtonlab · ‎08-30-2022

Thanks again, devon!

w45thst · ‎08-30-2022

Yes, I agree with your assessment.

I did notice that and should have stated that as well.

"It appears that the excluded keyword field on the Advanced Search page only applies a minus sign to the first term, and any terms after that are included rather than excluded".

How does a software error like this just happen out of the blue ???

eburtonlab · ‎08-30-2022

How does a software error like this just happen out of the blue ?

I suspect that, in the course of updating or correcting some other problem or error, a new error was introduced into the code and not immediately noticed. Perhaps a certain module was rewritten, and the effect was to change how things worked. The new code may have worked sufficiently to address the initial problem, but at the same time introduced another problem that was unrelated, and thus not noticed at the time.

w45thst · ‎08-30-2022

eBay needs to review their SW FMECA (Failure Mode, Effects and Criticality Analysis). If eBay hires reliability engineers, he or she will know this analysis quite well. This analysis lists all possible SW failure modes and assesses the potential effects of each failure mode on the system. I have 35 years in the reliability engineering discipline.