Shipped but no tracking #

[marma.us.mic0gl]

My buyer has not received her product. It was shipped but does not show it tracking number. What do I do 

[femmefan1946]

You bought a tracked service?

USPS?

https://tools.usps.com/go/TrackConfirmAction_input?_gl=1*1snrerz*_ga*MTQ2NjExNzI0Ni4xNjQzNjA1MDYz*_g....

Give the buyer the tracking number and tell her where the shipment was last recorded.

If she opens a Not Received dispute, put the number into the dispute. Even if it is not delivered, this gives a little breathing room.

If it has been delivered according to the carrier, tell her to report the theft to her local Post Office (or other carrier) and to file a police report to help them control porch pirates.

You did keep a record of the tracking number, right?

[donsdetour]

 no tracking means no delivery..

If a case is open refund them. Hope they are honest and refuse,  or return the item if they do receive it.