How to switch from classic view to new thread view on ebay App messages

[phantom_sabre1]

As above title, can't switch view. Any help appreciated

[eburtonlab]

I am using the latest Android version of the eBay app (6.151.1.3), and there is not an option to change the message format. The default for me is the new "chat-style" format.

It is possible that the iOS version may be different; some users were having problems sending messages via the iOS version of the app, and it is possible that eBay has reverted to the "classic" message format as a result of that. Or eBay may be testing something.

You should check that you are using the latest version of the eBay app if you are experiencing problems, though.

[phantom_sabre1]

Ok, mine was on the new chat style format, but yesterday it switched to classic, I didn't change it so am trying how to switch back to it. I am on IOS and iPhone