Ebay is picking on me this week

[dream*peddler]

This is a vent, so feel free to change the channel 😜.  Three times this week ebay ended one of my items citing search manipulation.  I felt nothing was wrong and so did the rep I talked to who guaranteed me it wouldn't happen again.  The 2nd time it happened, I called again and was told the same thing, but just in case I moved some of the words around.  Taken down again!  All 3 times the reps could not tell me what I did wrong, so my listing sat in limbo all week.  I did a search for the exact words I used, and found 1,100,000 listings using those words in the title.

I had another listing taken down twice for jewelry policy because I described a rhinestone as sapphire blue, although there are 4,400 listings using sapphire blue in their titles in the fashion jewelry category.

Neither of my listings violated policy.  This is a BOT problem that's cost me time, money and aggravation!

Now would you like to hear about my non-paying customers or my returns that ebay is still allowing an extra month for, although the pandemic is essentially over 😫?  

If you haven't changed the channel yet, feel free to add your own vent 😀!

[gauntlettgems]

Ugh, they stink. Wonder if the listing was reported?

[old.crows.nest]

You have peeked my interest 🤨

Is it possible to PM me the titles 🧐

[1940fc]

I am so sorry this has happened to you, dream..esp this time of year!  Makes no sense at all ! 😖  Esp the sapphire blue situation.  I suppose if we say something is 'grass green' it will get pulled cause it`s not grass.

Is there anyone you can go to OVER a 'reps' head?? 

I don`t have any vents to add..since I`m not selling right now..but I did read on E-commerce news today..looks like everyone might be forced into International sales 'eventually'.

Pretty much  all that`s left for Ebay to do is price our merchandise for us   

[old.crows.nest]

@dream*peddler  I am also pizzed that your listings are being targeted.

@1940fc I suppose ebay will for the Global Shipping Program at the same time 🤬 

[dream*peddler]

Each time I spoke to a rep, we escalated the case to the policy department which was supposed to get back to me a week ago and never did.  I'm really mad at myself because I knew before I called that it was a bot problem and the rep was only going to parrot back the policy I just read to myself 5 times.  This is how every call to ebay goes.

[dream*peddler]

I would put them here for everyone to see, but I changed the wording and re-listed them yesterday.  I'll PM you the original titles.

[mscurl]

Sorry for you.  Honestly, this sounds like a reporting issue. Someone seems to be targeting you. I don’t think a “bot” would keep ending the same listing. Especially since you changed the wording. It’s happened to me I the past. Hope it works out for you. Cheers . Also, people can stink, big time. 

[dream*peddler]

That is true, mscurl!

[treasureislandpearls]

I appreciate your vent, sometimes it is good just to get it out of your system !

I kept getting a listing pulled because I used 'Ivory white' as a color descriptor, and kept getting the notice that 'Ivory items are prohibited', so I have to think it is a bot, as any real person would know this was a color, not item.  I changed to 'off-white' and it went through.

but I still think ivory white sounds prettier!  off-white sounds dirty.......

[mr_lincoln]

@dream*peddler   I am in agreement, while on a smaller scale I've had a number of listings taken down in the past despite NOT violating any Policy.  The electronic Bot Brigade needs a new General ... the one in charge now is too far from the front lines ...

[southernmermaid8]

Dream,  I am also sorry for the frustration coming your way.  Although not as bad as your situation,  I’ve had a few odd things happening on eBay lately as well.  2 things to be exact.  I guess I should brace for the third.  😳😂

Definitely PM me the original titles,  I’m so curious.  

[evelyb30]

The bots are being bots again.  Ivory sweaters anyone?  Those used to get taken down, and probably still do, despite eBay having Ivory in its own pull-down for colors of clothing. 

[stephenmorgan]

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@mscurl wrote:

Sorry for you.  Honestly, this sounds like a reporting issue. Someone seems to be targeting you. I don’t think a “bot” would keep ending the same listing. Especially since you changed the wording. It’s happened to me I the past. Hope it works out for you. Cheers . Also, people can stink, big time. 

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Exactly what I am thinking also. 

It seems like sometimes eBay just accepts when a listing is reported as a violation that it is a violation without actually verifying if the report is legitimate or not.

[stephenmorgan]

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@treasureislandpearls wrote:

I appreciate your vent, sometimes it is good just to get it out of your system !

I kept getting a listing pulled because I used 'Ivory white' as a color descriptor, and kept getting the notice that 'Ivory items are prohibited', so I have to think it is a bot, as any real person would know this was a color, not item.  I changed to 'off-white' and it went through.

but I still think ivory white sounds prettier!  off-white sounds dirty.......

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Well look at what eBay has listed as ivory white. There are over 1.4 million items.  I wonder if it is someone reporting your items.  Why wouldn't a Bot be able to catch all of these the same way I just found them in a search?