send mesedge

[viktopopovyc0]

I had a problem with my purchase. I received the phone with a locked screen and I cannot send a message to the seller. Knocking out an error! How do I send a message

[house*of*paws]

Hi @viktopopovyc0 

File a ‘return request’ from your Purchase History … choosing ‘Item doesn’t match description or photos’ as the reason for the request.

Ask eBay to step in if you don’t receive a full refund OR a prepaid return shipping label within 3 business days.