04-09-2022 02:19 PM
What if the seller refuses to send me the return shipping label for the item with a wrong description?
04-09-2022 02:27 PM
If you opened a return request, after 3 business days go to your request and click 'ask us to step in'.
If you have not opened a return, go to your purchase history and click return this item. Then click show more under the list of reasons so you can select 'doesn't match description'.
The seller has 3 business days to send you a return label or issue a refund. If he doesn't send a label or says he can’t send a label, go to your return and click 'ask us to step in'.
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