cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

contacting eBay. Long hold times

I am currently attempting to contact eBay regarding my seller performance rating. I have been placed on hold for over 30 minutes and am presently waiting for an agent. Is this standard for eBay?

Accepted Solutions (1)

Accepted Solutions (1)

@mfish27301 - no, it's not "standard" in my experience, but it has been happening a lot over the last week.

 

If you ask your question here, we can probably help.

Most of eBay's customer service employees are located in the Phillippines. That office has been badly affected by a severe typhoon recently, and the rest of the CS employees are just overwhelmed.

Typhoon Koppu death toll reaches 54 as Philippines battles devastating floods

Answers (0)