When will I be paid?

[dearprudence2]

I sold an expensive item. Then my payment was put on hold. I had updated any information possible but it still says it is on hold no matter what I do. I can't seem to reach anyone. I do "contact us" but it just leads to dead ends. The virtual chat is useless too. What are my options now?

[wooden_flower]

@dearprudence2 

Your payment account should show an estimated released date.  Given the value of the item, I would expect a 30 day hold. This is normal for new or infrequent sellers.

https://www.ebay.com/sh/fin

To speak to customer service, click the ? at the bottom of your payment account page. They can not change the release date.

[dearprudence2]

thank you. I had no idea it took a while.