07-26-2018 06:31 AM - edited 07-26-2018 06:42 AM
I bought a "Buy it now" camera three weeks ago. The estimated delivery said "3-6 business days," and the ad said "will usually ship within 2 business days of receiving cleared payment." I sent payment through PayPal within 3 minutes. Zero communication from the seller. I've contacted the seller three times asking for the status of the shipment and received no response. Paypal shows the payment as "unclaimed." I went through conact the seller and asked to cancel the transaction. Still no response. So I'll cancel my payment on Paypal and move on, I guess. The only problem is, the item shows as "unpaid" on ebay. When I try to go through the ebay customer service I answer questions on three screens then get to one that says "oh, you haven't paid for this item yet - go contact the seller." Aside from ebay customer service being infuriatinly useleless, is that going to reflect poorly on my record, and if so how do I get it changed? Thanks for any suggestions.