03-27-2024 06:35 PM
Hello in October 2023 we changed our store name. I went to create a link to our store this past week and noticed eBay still has the old name in the browser. If I create the link with old store I get the error says store doesn't exist. If I try with the new name same thing. I have tried to get a hold of some technical help but can't seem to get any help.
Anyone have any ideas how to get this fixed?
Thank you
03-28-2024 06:09 AM
There is no fix - your store will always retain the original store name in the web address.
03-28-2024 11:52 AM
Thank you Wooden Flower does that mean I can not put in my description click on link to see my other items?
If not do I use the original store name or the new one? Both come up as store not found
Again thank you for your response
03-28-2024 12:06 PM
When I use https://www.ebay.com/str/tonilynnecloset It takes me right to your current store.
When I view one of your items and click see seller’s other items, I get the usual search page of your items. When I click the blue door icon on your feedback page, it takes me to your store.
What is the new name of your store? I would expect to find the new name if you are using the advanced search to find your store. But - there are known problems with the store name search.
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