07-10-2023 07:02 AM
07-10-2023 07:29 AM
What are you doing when you get that error?
ebay.com does not appear to be down at the moment, and does not appear to have been down in the last 24 hours.
https://downdetector.com/status/ebay/
Possibly there is a problem with a particular feature, or the link you are using is not redirecting properly.
07-10-2023 09:10 AM
I’m trying to refund someone and this is what happens after I click refund buyer
07-10-2023 10:09 AM
Try using a different link to accomplish the same task.
Try requesting the desktop version of the page instead of the mobile version.
Using a desktop browser, go through Seller Hub or else My eBay Sold.
https://www.ebay.com/help/selling/managing-returns-refunds/refunding-buyers?id=5182
Or try using another device, if possible. Or another browser altogether. Make sure you are signed in to the correct eBay account.
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