04-26-2024 02:00 PM
The item is unusable. I want a refund. The seller does not accept returns. The eBay procedures all lead to return. How do I get the refund without a return?
04-26-2024 02:39 PM
@ok1wire wrote:The item is unusable. I want a refund. The seller does not accept returns. The eBay procedures all lead to return. How do I get the refund without a return?
You cannot get a refund without returning the item (unless the seller lets you do so).
You have eBay’s 30-day Money Back Guarantee. Open a return request for the item citing: “significantly not as described.”
The seller will either require you to return the item (at seller’s expense), or will issue a refund letting you keep the item.
If seller requires return, do so with the provided label. Upon receipt of the return, seller will have two days to issue refund.
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