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Phony Tracking Number

I ordered a bicycle, originally to be shipped from China. Tracking number provided to me says USPS is shipping it to my city from Georgia. Got a message that it was delivered to my mailbox. Went to post office, they said actual item with that tracking number went to my city to a different address, and was only one pound. How do I get the eBay Guarantee involved?

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Phony Tracking Number

First you will have to open an ITEM NOT RECEIVED dispute.  This likely will be denied as tracking shows delivered.   Since the tracking does not match your address, you need documentation from the carrier to that effect to include when you appeal the case.  Ebay is aware of this scam and will refund.

 

Do no close or let this case expired without asking for further help from ebay.

 

 

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