01-29-2023 10:48 AM
Packlink /evri. Have lost the valuable parcel I sent. The buyer has received a full refund inc postage. So I have lost out goods and postage I paid I am finding it impossible to claim. The info they require is impossible asking amongst other questions how much it cost me to make the parts I sent. I did not make them so there it ends no refund. Any help appreciated. I thought I was protected using eBay’s postage Packlink but looks like not.
01-29-2023 02:19 PM
This is ebay.com, the USA site.
You are located in the UK.
You need to return to your home site: https://www.ebay.co.uk
In the USA, all we need to show the carrier for a lost package is the cost the buyer paid for the item (ebay listing/invoice) . Did you insure the package?
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