cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Login

I am constantly getting messages from eBay that an unknown device has logged into eBay as me.  That's not happening; it's me.  The constant messages are annoying because they are false alarms. I have messaged eBay about it but nothing has changed.  What's up with this?  Any way to stop it?

Message 1 of 4
latest reply
3 REPLIES 3

Login

eBay has been sending such messages for each sign-in from an unrecognized browser.

 

Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.

 

I do not think there is a way to disable those messages.

 

If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.

 

Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.

 

Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.

 

If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.

Message 2 of 4
latest reply

Login

@baldngrey 

 

< getting messages from eBay that an unknown device has logged into eBay as me >   

 

I get those frequently too.  I get them because my browser (Firefox) is set to delete all cookies each time I exit the browser.  I don't mind them, it just shows me that at least this feature is working like it should.  

 

Message 3 of 4
latest reply

Login

Thank you; I suspected this.  I will just accept it then because my browser also deletes all cookies at the end of every session.  Thanks again.

Message 4 of 4
latest reply