Ebay's authenticity team damaged a gold ring that I had sold .

[bioethical]

Hello Community,

I sold a Solid Gold Class Ring which was returned to me by eBay's authenticator team due to a difference between the ring's stone and the description of such a stone on the listing. I received the ring all scratched on the band girdle and inside of the band made by a tester guy.  Although is genuine 14k solid gold, the condition caused by the scratching is going to affect a new selling price. I tried different venues on the eBay website to make a claim but there is nothing there that helps in that situation.

Could anybody please advise me about how to get compensation from eBay?

Sincerely,

tutorus

[disneyshopper]

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