Customer Service Agent

[janesjars]

I am a seller and I purchased an Ebay item

The seller says the item I purchased was sold long ago but cannot get Ebay to remove the item

I simply try and just cancel the order but it comes back as "to late" to cancel the order

If I could speak or chat with a customer service agent - we could clear this up - but for now I am in limbo and I am just going in circles

Anyone ever had this happen to them?

[comics-scifi-collectibles]

@janesjars   The seller just needs to select cancel order as buyer requested.  Not sure why they are saying the listing is stuck.  

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( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)