Bidding

[dnooge3]

I have purchased thousands of dollars worth of items (including excavator) over the years and I have been currently bidding. Yesterday, I received an automated message stating that my account was 'protected' and I could not bid without calling eBay. eBay gives no contact phone number and every attempt to communicate ends in a auto-response that goes no where. I can spend my money elsewhere.

[eburtonlab]

@dnooge3 

eBay may have some reason to suspect that someone other than you has accessed your account.

To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid