04-22-2024 01:02 PM
Each time I access eBay on my PC, I immediately receive an email from eBay telling me that, "A new device is using your account." I'm using Windows 10 with a Firefox browser. Although I have Firefox set to 'clear all cookies and history' when I close it, I've registered exceptions to that rule, and one of them is eBay. But, the emails keep coming. What else can I do to stop these messages? - Thank you
04-22-2024 01:57 PM
Although I have Firefox set to 'clear all cookies and history' when I close it, I've registered exceptions to that rule, and one of them is eBay.
Is it possible your exception setting for eBay is not working correctly? If you change Firefox so that it does not clear all cookies and history when closed, do you get the same "new device" message when you sign in to eBay the next time?
04-26-2024 09:44 AM
Thank you, I had not considered that. I'll make that change and see what happens.
04-26-2024 10:30 AM
You are welcome. Good luck!
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