Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 387 Views
  • 0 replies
  • 6 helpful

Resolved! I'm being charged by USPS for voided shipping label dating from December 2023?!?!?

This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...

UPS & FED EX RATES

Be very careful on UPS and FED EX rates mine just DOUBLED since last month on the same size and weight packages.shipped reno to east coast in april for 1/2 of todays rate from Reno to So Dakota.There IS no rational explanation..

How Do I Combine Shipping - I am a Seller

I am a Seller and have not sold multiple items in several years. I used to be able to group together items and send an invoice to the buyer. I have multiple auctions ending on Sunday and would like to combine the shipping where appropriate. I cannot ...

User avatar by Adventurer
  • 52708 Views
  • 5 replies
  • 8 helpful

eBay purchased shipping problem

I sold 2 items. I purchased priority shipping through eBay and dropped them off at the Post Office on May 2nd and they gave me a receipt. Then Saturday both packages showed up in MY mail box. They had a note attached saying I need to bring proof of p...

User avatar by Adventurer
  • 169 Views
  • 7 replies
  • 0 helpful

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

User avatar by Enthusiast
  • 123 Views
  • 8 replies
  • 0 helpful

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Curious anyone having zip code issues?

This is the second one in a week where the customer messages me about the parcel being "Missent" one to Ca and one to Va both saying the zip code is wrong...however the zip codes match the label ebay prints and the one given buy buyer.....so does eba...

Item sent to old address, delivery left in front of door

Hi, bought an item for £400, I forgot to update my old address on eBay and only noticed after it had been delivered that it was the wrong address.Item delivered by DPD item went left in front of old address with a picture of it (door closed) and mark...

Experience with PiggyShip?

I sell items on eBay from time to time and became aware recently of PiggyShip. It's a shipping company in El Monte, CA and their largest accounts seem to be the big Chinese vendors (Temu, AliExpress, etc.). I have received maybe a dozen packages with...

User avatar by Pathfinder
  • 1640 Views
  • 6 replies
  • 0 helpful

APO FPO exclusion

About 10 years ago I had a bad experience, as a seller, shipping to an APO FPO. Let's just say it took almost 2 months to receive. Not good as a seller obviously. Since then I have always excluded APO/FPO. Has shipping improved to the point where I c...

User avatar by Rockstar
  • 1240 Views
  • 14 replies
  • 1 helpful

Resolved! eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

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