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Auto Renew No Longer Available For Auction Style Listings

For about a month or so I have not seen the option to auto renew listings when I'm listing auctions on eBay. Is the option to auto renew gone? I've spoken with three different eBay agents about it over the last month. The first two said it was a know...

Customer Return Using Ebay Provided USPS Label Lost in Shipment....can I make a claim?

A customer changed his mind on an item with 30 Day free returns. Ebay provided the USPS label with tracking but the item stalled on its journey back to me on July 2. For customer service and to avoid negative feedback I refunded the purchase price to...

Drop in Sales?

Amazon Prime Day sales experienced a significant drop of 41% on the first day of its four-day event compared to the first day of last year's two-day event. However, sales are still projected to grow overall compared to last year due to the extended d...

Resolved! Shipping Issue and Very Bad Customer

As I know have answers to all my questions how to I close/delete the thread

eBay splitting combined sales

I have had many purchase from buyers that have put multiple items in their cart and made one combined purchase but it ends up being split by eBay into multiple purchases. I have contacted eBay several times and All I get is "we will look into it". I ...

Perfect example of why eBay shouldn't force free returns on Motors or anyone

Had a Freightliner part listed, part number, general model/year range. Buyer asks will this fit a Cascadia? I reply I am not sure, I would suggest contacting your dealer. He messages me a day or two later and says its a 2000.I reply from my additiona...

What are the rules about privately contacting other sellers about a buyer?

Long story short: buyer opened INAD and sent back clothing that she totally destroyed. I went ahead took the loss and refunded, and then I reported her to ebay. Because of the ridiculous nature of how she returned the item, I feel like there's no way...

Do I accept return for this?

This is a first … had INAD opened for wrong measurements … but jeans buyer shows in photo are NOT what she bought. Buyer already received/left positive feedback for me a week and half-ish ago for jeans she did buy. I’ve tried reaching out to her abou...

10% coupons

I see these save 10% buying through the app coupons. Does the seller still pay a final value fee on the full tilt or is it reduced to include the 10% deduction on the final price? Sold here ince 04, never knew if anyone used a coupon when they checke...

Resolved! Brand new buyer, zero feedback, my gut tells me its a scam

So brand new buyer on a strategy board game expansion. Buyer doesnt have a BGG account - unusual for a player of strategy board games.Value of out of print game is $240 which buyer paid immediately. I chatted with ebay CSR tonight and raised my conce...

unprofessional customer service

I have products for sale on the eBay platform. In my ad I am very clear and it says local pick up only, which clearly means that there are no returns or cancellations that I do not make shipments, I made a sale and the buyer told me that he could not...

New mandatory "free Returns" Policy also costs seller the original shipping cost!!!!!!!!!!!!

Just confirmed with a return today... when you go to issue a refund- even on a remorse or "does not fit", ebay removed the toggle to deduct or refund the original shipping cost from the refund!!!! This is NOT industry standard anymore anywhere!So - t...

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. It would have been helpfu

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. The standard fee was 14.6% and the they added another 13% for the general promotion fee. It would have been helpful if the promotion general fee was shown prior to opt in. As t...

Anyone received email from eBay to recertify your information for INFORM act compliance?

Earlier today I received a message from eBay asking me to recertify my information for INFORM act compliance. It is the first time I received the email. I think I meet the minimum threshold to require the certification which is $5000 sales of new ite...