09-01-2023 09:49 AM
I have about 5 Coupons created, many specific to the product bought by buyers. Some are 9% Off. I've sent more than 100 Coupons, about 300 in total to Individual Buyers, in the Send Coupon Link at the All Orders section @ Seller Hub Central. So far not even One Coupon has been used.
Now I'm not surprised at all, that no one in general ever uses a Coupon, most emails go straight to the trash, of course. Yet I began wondering if Ebay is actually sending the Coupons. I'm not sure. Does anyone have any evidence that Coupons actually arrive at the Customer's email?
09-01-2023 10:11 AM
Send them with each order. Better way to get them in their face right away.
09-01-2023 10:17 AM
Yes, I do that, but nobody has used one. I'm not sure eBay is sending them... is all. There's no proof of what ebay is doing in any area. We are the Sellers but we don't actually get to determine Policy at ebay.