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Error when uploading tracking, Fulfillment API

I am trying to upload tracking of an order but getting error

 

{
    "lineItems": [
        {
            "lineItemId": "10065691160607",
            "quantity": 1
        }
    ],
    "shippedDate": "2024-02-05T11:55:37.0Z",
    "shipmentTrackingNumber": "34UFX500716801000934507",
    "shippingCarrierCode": "Australia Post"
}
 
and the error I get is 
 
{
    "errors": [
        {
            "errorId": 30500,
            "domain": "API_FULFILLMENT",
            "category": "APPLICATION",
            "message": "System error."
        }
    ]
}

 

If I leave "shippingCarrierCode" empty, I get success response but when I go to order detail, I can't see any tracking updated.

C# wrapper for eBay REST API
https://github.com/CMS365-PTY-LTD/EbaySharp
Message 1 of 9
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1 BEST ANSWER

Accepted Solutions

Error when uploading tracking, Fulfillment API

Hi @znts-wholesale-global 

 

We noticed that you are using the incorrect field "shipmentTrackingNumber" in the request. You need to use the trackingNumber  field to set the tracking number provided by the shipping carrier for the fulfillment.

Best Regards,
eBay Developer Support

View Best Answer in original post

Message 4 of 9
latest reply
8 REPLIES 8

Error when uploading tracking, Fulfillment API

@znts-wholesale-global 

 

The shipping carrier code looks odd.  eBay usually does not have spaces within codes.

https://developer.ebay.com/devzone/xml/docs/Reference/ebay/types/ShippingCarrierCodeType.html

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 9
latest reply

Error when uploading tracking, Fulfillment API

Unfortunately, it did not work. I tried with another courier service but get same error.

 

zntswholesaleglobal_0-1707703589425.png

 

C# wrapper for eBay REST API
https://github.com/CMS365-PTY-LTD/EbaySharp
Message 3 of 9
latest reply

Error when uploading tracking, Fulfillment API

Hi @znts-wholesale-global 

 

We noticed that you are using the incorrect field "shipmentTrackingNumber" in the request. You need to use the trackingNumber  field to set the tracking number provided by the shipping carrier for the fulfillment.

Best Regards,
eBay Developer Support
Message 4 of 9
latest reply

Error when uploading tracking, Fulfillment API

Thank you, it is working now.

C# wrapper for eBay REST API
https://github.com/CMS365-PTY-LTD/EbaySharp
Message 5 of 9
latest reply

Error when uploading tracking, Fulfillment API

I tried you example but it does not work for me only shippedDate is the error.

Any help on this?

Message 6 of 9
latest reply

Error when uploading tracking, Fulfillment API

I tried you example but it does not work for me only shippedDate is the error.
Any help on this?

 

plumbersstock_1-1709189601850.png

 

Message 7 of 9
latest reply

Error when uploading tracking, Fulfillment API

I just added 1 day and it works.

I think it should not work if the same current date

Message 8 of 9
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Error when uploading tracking, Fulfillment API

Your date format is bit different. try format explained here

 

C# wrapper for eBay REST API
https://github.com/CMS365-PTY-LTD/EbaySharp
Message 9 of 9
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