Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

2nd time I’m being charged to ship

I thought this was fixed because it happened to me in May. I sold an item, internationally, but i had a flat rate ‘shipping policy’ that didn’t account for the item i needed to ship. I called eBay, they walked me through the steps to change my shippi...

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

Shipping Guide: Measuring Packages

Changes are coming! UPS and FedEx, as of next Monday, August 18th, are changing the way they measure. Everything is going to round up and yes, that means you may pay more. Measuring basics:Always measure outer package dimensions.Dimensions printed on...

Resolved! POST OFFICE Shipping Delay - Seller Responsible?

I shipped an $18 item from Midwest to East Coast. Item spent 10 days getting from KC to Jersey City, now is languishing for 6 days in Jersey City. Boston Buyer wants a refund. I told buyer I have no control over Post Office. According to Ebay policy,...

USPS in the Grocery Store?

We recently moved to a different part of the country and was surprised to see a USPS kiosk in our local grocery store. I've been dropping off packages there, often several times a week, because of the convenience. But, I'm wondering if I should conti...

Buyer support for combined shipping

I was interested in two items from a seller and contacted them before pitching the items. They quoted me a combined shipping discount but did not offer to send an invoice for the items with the combined shipping. I now know that this is the correct m...

Fedex issue...

Sorry if this is a repeat but I'm not sure if my earlier post went to the right place. Anyway, I bought a Fedex delivery label through Ebay. After it was shipped, the customer wanted the package to be held at the local Fedex hub. Per the Fedex websit...

How to send usps first class online?

Greetings. How can I purchase first-class labels online? I'd like to sell used PS2, PS3, etc. video games of low value and ship them via USPS first-class shipping.What service or website do you use to purchase and print USPS first-class labels? Thank...

Shipping Policies - How to Find Listings That Do Not have Them

Today I noticed that I have 150 active listings. While updating my shipping policies, I saw that only 123 listings have shipping policies. I would like to identify the 27 listings that do not have shipping policies so that I can assign one to each, b...

Resolved! What can cause eBAY USPS charges to be sometimes way higher than expected?

Today's examples of postage cost differences:6 oz, 6x4x1" package to Oklahoma City, OK 73107-2133, ebay USPS Ground Advantage $4.80 -- same as ShipStation6 oz, 6x4x1" package to Cache, OK 73527-5000, ebay USPS Ground Advantage $8.97 -- I used ShipSta...

PWE help tcg

I've always had a ebay account but just started selling a lot of my low end duplicate cards. Been using the pwe cheap shipping. Problem is I started shipping on Aug 7. (10 days ago) and not a single one has been marked as delivered. I've done about 5...

International shipping: how to specify "contact seller for rate" for specific countries

I've sold internationally on eBay for a long time now, but I frequently run into a problem and I've never found a solution for it. I don't use eBay's in-house international or global shipping program. I buy labels on Easyship, which makes carriers li...

Shipping

Ebay needs to improve its shipping process. When a label is printed, even if most sellers don't use ShipStation (which they should), the item is marked as shipped when it isn't. Most resellers rely on the item being scanned by the carrier to confirm ...

Error Message: Something went wrong and we were not able to generate the label.

I have been getting this message since around 9:00pm of August 19th 2025. I was literally generating and printing labels without any problem earlier that day. What werid was, I can generate ebay Standard Envelope Labels but not the USPS Ground Advant...

scam seller, fake addresses, ebay won't help

Seller is no longer a member because they were a scammer but they just create a new ebay account and repeat this same scam over and over. Ebay sides with them because you typically can't prove the package wasn't delivered to your address without the ...