By the way, I want to mention something, somewhat, strange that happened. The company, which sells books, was giving me generic replies after I mentioned that the tracking had not shown any updates, at any moment. It's as if I was given a bogus tracking number. Since the order was placed three weeks ago, and no item, I decided to start a dispute on Paypal. Perhaps, I should have started it here, instead of Paypal, but anyway.
The strange thing is that Paypal opened a dispute against Ebay, not the book merchant. Usually, Paypal shows, for example, "Ebay Inc. - Secondhand Book for You" (that store name was made up for illustrative purposes, my apologies if it exists) when you start the process. In this case, it says "Ebay Inc.". I tried to make the distinction, by explaining that the issue is with the book merchant, but this automated systems are not too helpful.
With that being said, could this be the reason why the system is showing an error? Should I take the risk and close the Paypal dispute expecting this to correct the issue and then let Ebay handle it instead? I am a veteran buyer/seller but have not been in a situation like this before. Later.
